Case Studies

Multi-Site Enterprise Transformation & Procurement Realignment

SCOPE

20+ locations | enterprise operations | procurement turnaround | 90-day stabilization

SITUATION

A multi-site healthcare organization was operating under fragmented processes, unclear
accountability, and inconsistent procurement practices. Daily operations were slowed by
approval delays, unclear sourcing structure, and lack of coordinated supplier oversight.

OBSTACLES

  • Unclear governance and decision rights
  • Outdated approval workflows
  • Lack of cross-functional alignment
  • Disconnected procurement, contracting, and value analysis processes
  • Manual, error-prone purchasing practices

ACTIONS (Aligned to Enterprise Operations)

Governance

Clarified ownership, decision rights, and escalation pathways across procurement and operations to restore accountability and streamline execution.

Operations

Redefined roles, strengthened span of control, established clear responsibilities, and aligned processes across all sites.

Technology

Standardized intake and purchasing workflows, improved transparency, and created system-level visibility into approvals and spend.

Culture

Created cross-functional alignment between procurement, operations, and clinical partners;
established shared KPIs and unified workflows.

Performance

Built dashboards, measurable KPIs, and reporting mechanisms to track outcomes, monitor
compliance, and drive consistent execution.

RESULTS

01

Cleared $18M in outstanding POs, improving financial clarity and reducing operating risk

02

Cut procurement cycle time by 42%, from 12 days to 7 days

03

Improved supply availability by 28% through stabilized purchasing workflows

04

Standardized procurement across all locations, increasing compliance from 61% to 94%

05

Reduced rogue and emergency spend by 33%, improving budget predictability

Integrated SIOP, Analytics & Forecasting Optimization

SCOPE

Mid-Size Organization | Manufacturing + Healthcare Hybrid | Analytics and Forecasting Redesign

SITUATION

The organization struggled with disconnected planning teams, inconsistent demand signals, and
unreliable forecasting. Inventory swings, supplier delays, and communication gaps created
operational instability and cost variability.

OBSTACLES

  • Lack of real-time data and forecasting visibility
  • Siloed planning functions
  • Disconnected communication between supply chain, finance, and operations
  • No unified planning cadence or measurable accountability

ACTIONS (Aligned to Enterprise Operations)

Governance

Realigned decision-making roles, created unified planning cadence, and established leadership oversight for SIOP integration.

Operations

Standardized planning workflows, defined inputs/outputs for every team, and created a repeatable enterprise planning structure.

Technology

Implemented advanced analytics for demand forecasting, capacity planning, and scenario modeling.

Culture

Aligned cross-functional teams around a single forecast and unified performance expectations.

Performance

Created real-time dashboards and KPI tracking for inventory, forecast accuracy, and site-level performance.

RESULTS

01

Increased forecast accuracy by 34%, improving alignment between operations, finance, and supply chain

02

Reduced inventory volatility by 29%, improving cash flow stability

03

Lowered stockouts by 22% through integrated planning and forecasting

04

Improved planning cycle time by 37%, moving from ad-hoc planning to a unified cadence

05

Enabled capacity planning for 2–3 year growth, reducing emergency overtime and urgent procurement

Post-Merger Integration & Organizational Realignment

SCOPE

M&A consolidation | enterprise alignment | functional integration across systems

SITUATION

A high-growth organization was consolidating multiple acquired entities with independent
workflows, duplicated roles, inconsistent processes, and unclear reporting structures. The
organization lacked a unified operating model and struggled with resource allocation.

OBSTACLES

  • Fragmented org structure
  • Inconsistent leadership practices
  • Duplicative roles and conflicting processes
  • No unified enterprise operating model
  • Operational risk during transition

ACTIONS (Aligned to 5 Pillars of Transformation)

Governance

Redesigned enterprise structure, consolidated duplicated roles, clarified decision rights, and aligned reporting across functions.

Operations

Standardized key workflows across finance, procurement, operations, HR, and support services to create a unified operating model.

Technology

Integrated systems, consolidated platforms, and implemented shared enterprise tooling.

Culture

Unified leadership expectations and standardized communication practices across all acquired entities.

Performance

Created system-wide KPIs, integration scorecards, and measurable milestones to track progress and maintain accountability.

RESULTS

01

Integrated 9 acquired entities on schedule with zero service disruption

02

Reduced operating expenses by 14% through elimination of duplicative roles and harmonized processes

03

Captured $11.2M in synergy value within the first integration cycle

04

Increased cross-functional visibility and reporting accuracy by 47% after system consolidation

05

Established a scalable enterprise operating model, supporting future acquisitions without added overhead

Looking for transformation leadership that drives measurable results?

Olivia is open to executive roles, advisory work, or strategic consulting engagements focused on operational excellence, enterprise alignment, and private equity growth.